# Glitchfy Terms & Conditions ### 1. Introduction Welcome to **Glitchfy**. These Terms & Conditions govern your use of our website, software, and services, including our SaaS products such as **Buglytics**. By accessing or using our services, you agree to be bound by these Terms. *** ### 2. Services Glitchfy provides: * Software products * SaaS platforms (including Buglytics) * IT solutions and developer services We reserve the right to modify, suspend, or discontinue any service at any time. *** ### 3. Accounts To access certain features, you must create an account. You agree to: * Provide accurate information * Keep your login credentials secure * Be responsible for all activity under your account We are not liable for unauthorized account access due to your failure to secure your credentials. *** ### 4. Subscriptions & Payments Some services require paid subscriptions. By subscribing: * You authorize us to charge your payment method * Fees are billed monthly or annually * Payments are non-refundable except as stated in our Refund Policy Failure to pay may result in account suspension. *** ### 5. Acceptable Use You agree not to: * Abuse, exploit, or disrupt our services * Use our systems for illegal or harmful activities * Attempt unauthorized access * Upload malicious code Violations may result in immediate account termination. *** ### 6. Intellectual Property All software, trademarks, logos, and content are the property of Glitchfy. You receive a limited, non-exclusive license to use our services.\ You may not copy, modify, or resell them. *** ### 7. Customer Data You retain ownership of the data you submit to our platform.\ By using our services, you grant us the right to process your data to deliver the service. *** ### 8. Service Availability We strive for high uptime but do not guarantee uninterrupted service. Maintenance, upgrades, or technical issues may cause temporary outages. *** ### 9. Termination We may suspend or terminate your account if you: * Violate these Terms * Fail to pay * Use the service in a harmful way You may cancel at any time. *** ### 10. Limitation of Liability Glitchfy is not liable for: * Data loss * Downtime * Lost profits * Indirect or consequential damages Use our services at your own risk. *** ### 11. Governing Law These Terms are governed by the laws of **Sri Lanka**. *** ### 12. Changes to Terms We may update these Terms at any time.\ Changes take effect when posted. *** ### 13. Contact Us **Glitchfy**\ Tironi Rathnayake\ CEO & Co-Founder\ 177/3, Palletalawinna\ Katugastota, Kandy, Sri Lanka 📧 **** --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.glitchfy.com/policies/glitchfy-terms-and-conditions.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.