> For the complete documentation index, see [llms.txt](https://docs.glitchfy.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.glitchfy.com/policies/glitchfy-terms-and-conditions.md). # Glitchfy Terms & Conditions ### 1. Introduction Welcome to **Glitchfy**. These Terms & Conditions govern your use of our website, software, and services, including our SaaS products such as **Buglytics**. By accessing or using our services, you agree to be bound by these Terms. *** ### 2. Services Glitchfy provides: * Software products * SaaS platforms (including Buglytics) * IT solutions and developer services We reserve the right to modify, suspend, or discontinue any service at any time. *** ### 3. Accounts To access certain features, you must create an account. You agree to: * Provide accurate information * Keep your login credentials secure * Be responsible for all activity under your account We are not liable for unauthorized account access due to your failure to secure your credentials. *** ### 4. Subscriptions & Payments Some services require paid subscriptions. By subscribing: * You authorize us to charge your payment method * Fees are billed monthly or annually * Payments are non-refundable except as stated in our Refund Policy Failure to pay may result in account suspension. *** ### 5. Acceptable Use You agree not to: * Abuse, exploit, or disrupt our services * Use our systems for illegal or harmful activities * Attempt unauthorized access * Upload malicious code Violations may result in immediate account termination. *** ### 6. Intellectual Property All software, trademarks, logos, and content are the property of Glitchfy. You receive a limited, non-exclusive license to use our services.\ You may not copy, modify, or resell them. *** ### 7. Customer Data You retain ownership of the data you submit to our platform.\ By using our services, you grant us the right to process your data to deliver the service. *** ### 8. Service Availability We strive for high uptime but do not guarantee uninterrupted service. Maintenance, upgrades, or technical issues may cause temporary outages. *** ### 9. Termination We may suspend or terminate your account if you: * Violate these Terms * Fail to pay * Use the service in a harmful way You may cancel at any time. *** ### 10. Limitation of Liability Glitchfy is not liable for: * Data loss * Downtime * Lost profits * Indirect or consequential damages Use our services at your own risk. *** ### 11. Governing Law These Terms are governed by the laws of **Sri Lanka**. *** ### 12. Changes to Terms We may update these Terms at any time.\ Changes take effect when posted. *** ### 13. Contact Us **Glitchfy**\ Tironi Rathnayake\ CEO & Co-Founder\ 177/3, Palletalawinna\ Katugastota, Kandy, Sri Lanka 📧 ****